OUR PRIVACY STATEMENT
Your privacy is very important to us. We want to make your experience on the Internet as enjoyable and rewarding as possible, and we want you to use the Internet’s vast array of information, tools, and opportunities with complete confidence.
We have adopted this Privacy Policy to demonstrate our firm commitment to privacy and security. This Privacy Policy describes how PatriotNet collects information from all end users of PatriotNet’s Internet services (the “Services”)—those who access some of our Services but do not have accounts (“Visitors”) as well as those who pay a monthly service fee to subscribe to the Service (“Members”)—what we do with the information we collect, and the choices Visitors and Members have concerning the collection and use of such information. PatriotNet requests that you read this Privacy Policy carefully.
Personal Information PatriotNet Collects and How It Is Used
Introduction
PatriotNet collects information in different ways from Visitors and Members who access the various parts of our Services and the network of Web sites accessible through our Service. We use this information primarily to provide a customized experience as you use our Services and, generally, do not share this information with third parties. However, we may disclose personal information collected if we have received your permission beforehand or in very special circumstances, such as when we believe that such disclosure is required by law or other special cases described below.
Registration
Members are asked to provide certain personal information when they sign up for our Services including name, address, telephone number, billing information (such as a credit card number), and the type of personal computer being used to access the Services. The personal information collected from Members during the registration process is used to manage each Member’s account (such as for billing purposes). This information is not shared with third parties, unless specifically stated otherwise or in special circumstances. However, in instances where PatriotNet and a partner jointly promote the Services, PatriotNet may provide the partner certain personal information, such as the name, address, and username of persons who subscribed to the Services as a result of the joint promotion for the sole purpose of allowing us and the partner to assess the results of the promotion. In this instance, personal information may not be used by the partner for any other purpose. PatriotNet may also generate nonidentifying and aggregate profiles from personal information Members provide during registration (such as the total number, but not the names, of Members). As explained in more detail below, we may use this aggregated and nonidentifying information to sell advertisements that appear on the Services.
Online Shopping
At some Web sites, you can purchase products and services or register to receive materials, such as a catalog or new product and service updates. In many cases, you may be asked to provide contact information, such as your name, address, email address, phone number, and credit/debit card information. If you complete an order for someone else, such as an online gift order sent directly to a recipient, you may be asked to provide information about the recipient, such as the recipient’s name, address, and phone number. PatriotNet has no control over the third parties’ use of any personal information you provide when placing such an order. Please exercise care when doing so.
Responses to Email Inquiries
When Visitors or Members send email inquiries to PatriotNet, the return email address is used to answer the email inquiry we receive. PatriotNet does not use the return email address for any other purpose and does not share the return email address with any third party.
Voluntary Customer Surveys
We may periodically conduct both business and individual customer surveys. We encourage our customers to participate in these surveys because they provide us with important information that helps us to improve the types of services we offer and how we provide them to you. Your personal information and responses will remain strictly confidential, even if the survey is conducted by a third party. Participation in our customer surveys is voluntary.
We take the information we receive from individuals responding to our Customer Surveys and combine (or aggregate) it with the responses of other PatriotNet customers to create broader, generic responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). We then use the aggregated information to improve the quality of our services to you, and to develop new services and products. This aggregated, non-personally identifying information may be shared with third parties.
Special Cases
It’s PatriotNet’s policy not to use or share the personal information about Visitors of Members in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses. However, PatriotNet may disclose personal information about Visitors or Members, or information regarding your use of the Services or Web sites accessible through our Services, for any reason if, in our sole discretion, we believe that it is reasonable to do so, including: to satisfy laws, such as the Electronic Communications Privacy Act, regulations, or governmental or legal requests for such information; to disclose information that is necessary to identify, contact, or bring legal action against someone who may be violating our Acceptable Use Policy or other user policies; to operate the Services properly; or to protect PatriotNet and our Members.
Links
This website contains links to other sites. Please be aware that PatriotNet is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
PatriotNet's Commitment to Children's Privacy
Protecting children’s privacy is especially important to us. It is our policy to comply with the Children’s Online Privacy Protection Act of 1998 and all other applicable laws. PatriotNet recommends that children ask a parent for permission before sending personal information to PatriotNet, or to anyone else online.
PatriotNet's Commitment to Data Security
Services and Web sites we sponsor have security measures in place to protect the loss, misuse, and alteration of the information under our control. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining this information.
How to Access or Modify Your Information
PatriotNet offers Members the opportunity to access or modify information provided during registration. To access or modify such information, contact our Customer Service Department at support@patriot.net or call 703-691-8122.
Where to Direct Questions About PatriotNet's Privacy Policy
If you have any questions about this Privacy Policy or the practices described herein, you may contact:
PatriotNet
PO Box 1846
Herndon, VA 20172
support@patriot.net
Revisions to This Policy
PatriotNet reserves the right to revise, amend, or modify this policy, or any of our other policies and agreements at any time and in any manner.
Notification of Changes
If this policy changes in any way, PatriotNet will post the changes to this page as soon as changes are implemented.
|